i list this under crime because i think it is. i dined in at steak n shake a couple weeks ago. i had a nice dinner with my boyfriend and paid with my debit card. before ringing up our order, the server asked if i wanted to put a tip on my card and i said no, i will pay a cash tip (which was over 20%). she gave me my receipt to sign. i wrote in my total, signed the bottom and left with my receipt. about 3 days later, i was checking my bank statement and noticed that they had charged me $7.00 more for my dinner. i had the receipt in my purse so i double checked and yes, someone rang up extra money on my card after the fact. i have been playing phone tag with the general manager, who is apparently the only person who can resolve this "mistake", for over a week now. a call to corporate resulted in a generic $5.00 gift card to their establishment. what annoys me about this situation is that i have had to make several trips down there without this being resolved. when i spoke to the general manager on the phone, she didn't seem to take seriously the fact that one of her employees is stealing from her customers. it's all very stupid. so i guess my advice is if you frequent the steak n shake in steelyards and use a credit or debit card, you should check to see how much your dinner really cost you. it's a real shame. despite their great shakes, i can't imagine dining there again.